Privacy Statement

This privacy statement details what information we collect, why we collect it, what we use it for, and how we protect it. It also provides information about how we update this policy, and how you may contact us or escalate any concerns you have over privacy.

What information is collected

Business Information

We collect information about businesses that use or may use the NoahFace App (eg: Cafés). This includes information such as the business's:

  • Name.
  • Contact Details.
  • Location.
  • Industry.
  • Size.

Customer Information

The NoahFace App allows you to collect information about your end customers and their preferences. This includes information such as the customer's:

  • First Name.
  • Photo.
  • Biometric data (ie: key facial features).
  • Regular coffee order (eg: large flat white with 1 sugar).

The NoahFace App also allows you to collect information about your end customers order history. This includes information such as:

  • The date and time of their last purchase.
  • The number of purchases they have made.

Why we collect information

Business Information

Information on businesses that use or may use the NoahFace App is collected so we can keep these businesses informed about relevant and important changes. Collecting this information is essential to us doing business.

Customer Information

Information on your end customers is collected because this is necessary to allow you to:

  • Remember customer names.
  • Remember customer preferences.
  • Keep track of customer loyalty automatically.

Collecting this information is essential to support the functionality provided by NoahFace.

How we use information

Business Information

Information on businesses that use or may use the NoahFace App is collected so we can keep these businesses informed about directly relevant developments. For example, this allows us to notify businesses of updates to:

  • The NoahFace App itself.
  • Pricing.
  • This privacy statement.

We may also contact you regarding other related products or services offered by us or our partners. If we do contact you via email, we will provide a mechanism for you to opt out of receiving future email communications. 

We will not sell or rent your personal information, including your contact details, to others.

Customer Information

Information on your end customers is only available to you. We do not use information on your end customers at all.

How we protect your information

Business Information

Information on businesses that use or may use the NoahFace App is stored in our IT systems. We take your privacy seriously, and take reasonable measures to secure this information.

Customer Information

Information on your end customers is stored within the NoahFace App on your device. We would recommend you take reasonable measures to protect your customer information, such as:

  • Backing it up using iCloud services.
  • Physically securing your device.
  • Ensuring your premises are physically secured.

Changes

The latest version of the Privacy Statement is held at www.noahface.com/privacy.

We reserve the right, at our sole discretion, to modify or replace this Privacy Statement at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

This version was last updated: 17th May 2017 and is effective from 17th May 2017.

Contacting us about privacy

Should you have any concerns about your privacy, want to update your contact details, or have questions about this privacy statement, you can contact us at:

privacy@noahface.com

Should you want to escalate any concerns you have, you should contact: 

The Office of the Australian Information Commissioner 

Phone: 1300 363 992 

Website: www.oaic.gov.au 

Email: enquiries@oaic.gov.au